Networking and security company Cisco has announced that its Webex Calling and Webex Contact Centre cloud-based services have ...

Analyst Brandon Lee has kept his "buy" calls on Keppel DC REIT, MINT and Digital Core REIT; he sees their unit price ...

VoIP (Voice over Internet Protocol)—a flexible, cost-effective solution that uses the internet to handle calls, video ...

Revenue came in at $14.26 billion, beating the projected $13.81 billion. However, revenue declined 7% year-over-year, marking the third consecutive quarter of decline. Net loss for the quarter stood ...

Cisco launched a local Point of Presence (PoP) for its Webex Calling and Webex Contact Centre services in South Africa, a move that strengthens the company’s cloud and customer experience capabilities ...

Federal law enforcement officials have issued back-to-school warnings for parents and carers amid a rise in AI-generated ...

The cheap, open AI model has sent shockwaves through Silicon Valley. Has Australia already been left behind or does DeepSeek’s rapid rise, despite limited resources, mean something similar could ...

Thailand’s Prime Minister Paetongtarn Shinawatra on Jan 15 warned the public against falling for AI-powered scams after she personally escaped a con artist impersonating an Asean leader.

Very few businesses operating today don’t have a customer-facing piece of technology. Whether that’s an actual product, an app, or even just e-commerce and customer service functionality on their ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

India’s IT minister announced the country’s goal to launch competitive foundational AI models with a new compute facility ...

One of the hallmarks of the early days of 2025 is this rapid-fire news coming from the AI industry. Models are evolving, week ...