CRN rounds up 10 of the hottest collaboration tools from the industry’s collaboration giants, to the UCaaS and CCaaS ...

Zoom expands cloud-based telephony service in India, debuts AI-powered Contact Center For a more unified experience, Zoom's enterprise clients in India can now integrate Contact Center with Zoom Phone ...

The company further said it has plans to bring Zoom Phone to additional areas in the future. It is offering clients Zoom Phone as a full-stack solution with an omnichannel contact center platform and ...

GigaCloud Technology, Inc. (NASDAQ: GCT) Q4 2024 Earnings Conference Call March 3, 2025 5:30 PM ET Company Participants Larry Wu - Founder, Chairman, Director & CEO Iman Schrock - President Erica ...

Download this Omnichannel Marketing Framework Infographic Diagram Chart Illustration Banner Template With Icon Vector Has Social Media Mobile Website Call Center Print And Email Business And ...

A cloud contact center with omnichannel functionality allows you to transform your customer experience for the better.

Should you go cloud, on-prem, hybrid, or CPaaS? Discover all the signals that indicate a hosted contact center solution is the way to go.

A dependable call center agent is always in demand. Learn how to find remote work, show your qualifications, and start working from home.

STAMFORD, Conn., September 30, 2024--New ISG Buyers Guides predict half of new contact center platforms will be based on data and insights rather than voice routing by 2028.