Credo Technology Group Holding Ltd's energy-efficient SerDes and AEC cables power AI data centers with faster upgrades and ...

Rigid rules won’t cut it. A true AI decisioning layer should guide actions across departments — not live in a silo.

This breakthrough addresses a critical need in environmental monitoring: accurately understanding "how much" CO2 is being ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to ...

The fundamentals of contact center quality assurance, why it matters, how it’s implemented and what modern tools are driving ...

The rise of AI-powered agent assistance software is becoming essential for customer-focused organizations. These tools ...

MANILA, Philippines — The Philippines’ contact center industry is projected to ... “The AI is there, the technology is there, it’s becoming better. But now, companies are more cautious ...

The deal values the Daly City-based company at more than double what Permira and Technology Crossover Ventures paid when they bought it from Alcatel-Lucent four years ...

The combination of AI and low-code tooling makes it possible to design custom integrated systems that scale and flex with ...

As data-driven technologies advance and evolve at an unprecedented pace, it's essential to focus on the foundational ...

Bloomberg’s Caroline Hyde and Ed Ludlow talk to OpenAI’s Global Policy President Chris Lehane about the company’s plans to build more international data centers. Plus, Kraken Co-CEO Arjun ...

Having the ability to consistently deliver digital tools that meet your business objectives and customer needs is why having ...