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It also provides managers with a far more flexible cost model to capture the complexity of their operations. A version of this article appeared in the November 2004 issue of Harvard Business Review.

The chief data reporter for the Financial Times discusses how he considers the use of text, color, and annotation to aid ...

Amazon is extending its Prime Day discount to give shoppers double the amount of time to snap up a deal. The annual sale will last four days from 8 to 11 July, twice the two days last year.