In this buying guide, we’ll outline the best client management software on the market today and their individual strengths and weaknesses. Whether you’re a multinational or a start-up, we’re ...

Before seeking assistance from the Service Feedback Program, an individual should either contact the program with which they are dealing or the Client Contact Centre to discuss their issue. If their ...

Customer experience tools for business feedback. Salesforce describes its service platform as a "time-saving, joy-boosting, relationship-building machine”. It’s not far off the mark - its CX ...

Discover the best customer engagement software for 2024 with our comprehensive guide. Explore top platforms like Storyly, Salesforce, and HubSpot, and learn how they can enhance your customer ...

Dovel & Luner alleged that Ventura, California-based Patagonia employed AI technology from a third-party data intelligence company, Talkdesk, to intercept, record, evaluate and mine data from ...

A leading software provider to U.S. car dealerships has shut down most of its systems “out of an abundance of caution" after a cyberattack.

4 Tips for Excellent Lawyer Client Service. Providing exceptional lawyer-client service is much easier when you clearly define expectations, integrate communication and software tools, and form ...

Discover the different types of CRM software available and learn how to choose the right one for your business needs. Explore key considerations and features to make an informed decision.

Know your customer software (KYC software) is a critical tool used by businesses, particularly in the financial sector, to comply with regulations designed to prevent identity theft, financial ...