Wegmans is taking steps to fix that, though. The company is testing smart cart technology at four of its stores in Upstate ...

For over a decade, self-checkout kiosks promised a future of faster, more convenient, and cost-efficient shopping. Retailers eagerly adopted these systems, envisioning reduced labor costs and improved ...

By reducing the necessity for staff oversight at self-checkout, stores can reallocate employees to areas where they can provide personalized customer service and manage inventory tasks more ...