Ingram Micro's brand-spankin'-new Cisco Experience Center opened this week in Buffalo, N.Y. CRN was on hand to take a tour and check out a range of Cisco technologies, from UCS to surveillance.

Dubai, United Arab Emirates – Cisco has shared its predictions for a fundamental transformation in customer service.

Cisco Systems Inc. today announced at its WebexOne 2022 conference a reimagined Webex Customer Experience portfolio that integrates its collaboration, cloud contact center and cloud communications ...

Cisco’s CX group offers a suite of services to help enterprises optimize their network infrastructure, security, collaboration, cloud, and data center investments.

In addition, the company is launching Cisco AI Assistant for Customer Experience, with a new feature in beta test that’s meant to identify when contact center agents are feeling burned out and ...

FORT LAUDERDALE, Fla., Oct. 23, 2024 /PRNewswire/ -- Today at WebexOne, Cisco (NASDAQ: CSCO) unveiled new AI-fueled solutions to enhance employee connection and collaboration. The company ...

"Only Cisco has the portfolio, experience, and partner ecosystem to bring together campus and branch, data center, compute, IoT, and SD-WAN to optimize outcomes using one networking management ...

­-Liz Centoni, Executive Vice President and Chief Customer Experience Officer, Cisco. Overall, CSCO ranks 7th on our list of AI news making waves on Wall Street.

Powerful Partnership: The first of several AI agents being developed by Cisco with Mistral AI as a strategic technology partner, to help drive Cisco's Customer Experience (CX) move towards an ...

At Cisco Live 2024 in Las Vegas, use cases for artificial intelligence have been a central focus. Aruna Ravichandran of Cisco and Jason O'Dell of First Horizon Bank shared their experiences testing ...

The Cisco TelePresence System 500 I tried out was already installed at a regional office of a large enterprise. This turnkey system — with monitor, pro-grade video camera, and built-in lighting ...