One of the most effective ways to do this is by delivering exceptional customer experiences. Yet, according to Forrester ...

Bengaluru: A Boston Consulting Group (BCG) report showed that only 8% of global capability centres (GCCs) advanced ...

Meta Platforms is postponing the launch of its flagship Behemoth AI model reportedly because of doubts about its capabilities. According to a report, Meta’s team is questioning the capabilities ...

Microsoft is embracing Model Context Protocol as part of a push to reshape Windows in a world of AI agents. Microsoft is embracing Model Context Protocol as part of a push to reshape Windows in a ...

In this paper, a maturity model is proposed to identify gaps in analytics environment of financial companies that lead to the reduction of these. This model includes artifacts and evaluation criteria ...

The Operations Maturity Model To evaluate a utility’s operational maturity, we can see how it places on the Operations Maturity Model (see sidebar), which I’ve adapted from Carnegie Mellon ...

Abstract: In this article, we contribute a new Capability Maturity Model that allows organizations to assess their specific requirements, including projected growth, risk profile, and budgets. The ...