AI-powered coding agents are now real and usable, if not without their foibles. Here’s a brief look at the top prospects.

Skipping the call queue and getting hold of a real person fast can be quick and easy if you know the right phrases to feed ...

Cleaning products manufacturer Clorox fell victim to a Scattered Spider social engineering attack two years ago – it blames ...

Agentic AI doesn’t spell the end of human call centre workers, says Salesforce By Christopher TredgerJohannesburg, 21 Jul 2025Linda Saunders, country manager and senior director of Solution ...

Vertex Global Services plans to impart AI skills to 8,000 professionals in India over 3 years, boosting the BPO sector's ...

The agents of RB Leipzig striker Benjamin Sesko reportedly contact four Premier League clubs after Arsenal ended their pursuit of the 22-year-old.

Read the latest updates on LeBron James and the Lakers as teams show interest in trading for the star player.

Flight delays and cancellations can disrupt travel plans, causing frustration. When faced with such issues, immediately ...

Republican lawmakers call for more accountability following the suspension of six Secret Service agents involved in the security failure at the Butler campaign rally.

Clint Crowster, 46, has carved an impressive path in the Business Process Outsourcing (BPO) industry, transitioning from a humble call centre agent to the founder of 'askOsca.com,' a thriving BPO ...

Australian flag carrier is investigating significant data theft of personal information for up to 6 million customers after a third-party platform used by its call centre was compromised ...