Allianz's Enterprise Knowledge Assistant (EKA) uses AI to transform data retrieval, empowering call center agents with instant, precise information.

Lumentum Holdings Inc. ( NASDAQ: LITE) Q2 2025 Earnings Conference Call February 6, 2025 5:00 PM ET Kathy Ta - Vice President, Investor Relations Alan Lowe - President and Chief Executive Officer ...

OpenAI is aiming to build five to 10 data center campuses total, although executives said that number could rise or fall depending on how much power each campus offers.

Children's Hospital Colorado is modifying their model of care for providing what they call "puberty blockers and other hormone-based gender-affirming care treatments." ...

The efficiency gains of DeepSeek’s AI models startled the power industry, which is set to invest billions in electricity ...

A reception for a new art exhibit, the First Friday Art Walk in Sequim and a theatre production of “Macbeth” highlight arts and entertainment events this weekend on the North Olympic Peninsula.

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

South Carolina is one of about two dozen states that ban manufacturers from selling vehicles directly to consumers and instead require all new autos be purchased through a dealer. Scout would like to ...

While AI agents are not quite ready for prime time, they are here and slowly but surely changing the accounting profession.

Lawmakers in the House are proposing to ban the Chinese artificial intelligence app DeepSeek from U.S. government devices.