Slate360 Provides Valuable Insights on Increasing Show ROI and KPIs to Measure at Every Healthcare Tradeshow
Key Performance Metrics for Successful Healthcare ExhibitsLas Vegas, Nevada--(Newsfile Corp. - February 19, 2025) - Your team had a productive ...
Sanas taps AI to change call center workers’ accents in real time
The demand for voice and speech recognition technologies is massive — and growing. An analysis by market research firm ...
Impacts7d
Building a robust quality assurance framework for call center excellence
The business landscape of today is very competitive, where customer experience reigns supreme, with it being one of the key ...
India Infoline14d
KPI Green Energy Q3 Profit Soars 67% YoY; Revenue Up 39%
KPI Green Energy Ltd posted a healthy performance during the December quarter where it has reported a net profit of ₹85 crore, up by 67% year on year. KPI Green Energy Ltd revenue increased by ...
The New York Times25d
Kennedy Center’s Leader to Step Down, Adding to Uncertainty
The announced departure of Deborah F. Rutter, the center’s president since 2014, comes as the center continues to search for a new board chair while navigating a second Trump term. By Javier C.
The Business Journals27d
An AI aid for municipalities
Call centers in government agencies have significant challenges, from high-volume demands to staffing shortage. CivicReach.ai is on a mission to better connect governments and the people they serve.
LinkedIn29d
Your call center staff are struggling with KPI performance. How can you inspire them to excel?
I’d communicate goals clearly, provide targeted training, and set achievable milestones. Recognizing small wins and celebrating progress boosts morale. I’d foster teamwork, lead by example ...