Designed for call-heavy industries such as legal, solar, HVAC, insurance, healthcare, and business process outsourcing (BPO) ...

Using your own CRM can allow you to create a streamlined, fully automated onboarding flow. The system will be adapted to your ...

The idea behind Lumo is that while AI can provide significant opportunities for users and businesses, it also introduces new ...

Chip-industry companies that look set for tailwinds include Applied Materials (AMAT), Intel (INTC), Lam Research (LRCX) and Nvidia (NVDA), and cybersecurity stocks that could get a lift include ...

In terms of automations, Toolstation currently has 542 automations running, from moving and assigning tickets, to responding ...

"While AI will grow to be a key component of your contact center, it is an enhancement to your current software, not a ...

TCN, a leading provider of cloud-based contact centre solutions, today announced its comprehensive strategy and enhanced ...

SkyTech Solutions, one of Bangladesh’s top outsourcing firms, faced a sudden reckoning. The core tasks of a major project, which generated a steady source of revenue, were handed over to artificial ...

In today's fast-paced digital landscape, AI tools for business are changing how companies work and operate. Businesses are ...

Cut 7-figure ecommerce costs. Voice AI agents automate support, boost sales, and streamline operations. Free up your team and ...

5 Customer satisfaction scores for chatbot interactions in banking reached 84% in 2025. Meta AI leads the AI chatbot ...