Using your own CRM can allow you to create a streamlined, fully automated onboarding flow. The system will be adapted to your ...

If safeguarding the CRM project from risks is your top priority, consider getting advisory support from third-party CRM experts before implementation starts. An experienced CRM consultant will analyze ...

• Automatic Scaling: Cloud platforms can automatically handle increases in user demand. For example, during tax filing season ...

More UK retailers are switching from paper to digital receipts, but what are the benefits and challenges, and what are the ...

Investors have backed startups like $300 bln OpenAI in the hope that innovators will grab users and pricing power. But the ...

Live chat software provides a chat interface for businesses to communicate with customers in real-time. The chat functionality can be integrated into your website or app, usually as a pop-up.

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

For aspiring entrepreneurs, especially those with immigrant roots, there has never been a better time to enter the insurance ...

Additionally, it has enjoyed good customer retention throughout its cloud transition and is experiencing solid annual contract value growth. However, Pegasystems has displayed inconsistencies on the ...