A customer relationship management (CRM) database is a resource that contains all customer data that all departments within an organization can access. These data include customer information ...

A CRM database is a business tool used to track and organize customer information throughout your business. These databases are supported by customer relationship management (CRM) software ...

Commissions do not affect our editors' opinions or evaluations. There are four types of customer relationship management (CRM) data: quantitative, qualitative, descriptive and identity.

the true challenge will be to construct a CRM database that can deliver customer information in the proper context and in an acceptable format. But exactly how is the enterprise supposed to accomplish ...

While each CRM system implements the details differently, these activity records provide more parametric data and structure to a free-form text field. Like notes, these records can be attached to ...

As fellow Forbes Council member Jason Kulpa aptly explained, "At its core, a CRM tool creates a simple user interface for a collection of data that helps businesses recognize and communicate with ...

For years, customer relationship management (CRM) in law firms has often been viewed as a glorified Rolodex — a necessary but often underutilized system primarily seen as a data repository.

The laptops run a customer relationship management (CRM) application from Oncontact Software Corp. in Cedarburg, Wis. That software is built on top of a mobile database and synchronization product ...

CRM software, for example, whether a cloud CRM platform or on-premise, will contain a large amount of sensitive data - the kind that threat actors are always trying to get their hands on.