Sales forecasting should be one of the most obvious beneficiaries of AI. With the right data, companies could anticipate ...

Pavan Devarashetty transforms CRM at Illumina by integrating Salesforce, SAP, and Elastic Path, revolutionizing genomics ...

Gokulkumar Selvanathan, intelligent routing is no longer a mere technical function, it is a strategic asset that shapes customer journeys and business outcomes alike ...

Generative AI also enables telcos to accelerate digital channel development, generate tailored content, and support more ...

Manoj Kumar Vunnava's analysis illustrates how innovation, paired with practical execution, can drive broader business ...

Transforming once-difficult tasks into automated ones Creating secure applications that protect data from security threats Building powerful apps that drive business growth and success Setting up ...

The proliferation of internet connectivity, the rise of SaaS applications, and growing demand for real-time access to ...

After a thorough review of software options, EMA chose Unanet AE ERP and CRM for its purpose-built solution, which will streamline their new business pipeline and accounting processes, as well as ...

Let’s not forget that even the most advanced systems are still vulnerable to their weakest link: people. The recent attacks at M&S and Co-op illustrate this painfully well. Social engineering remains ...