Docusign's transition to full-service CRM boosts its potential. Find out why DOCU stock is a buy with a pristine balance ...

Creatio unveiled a new CRM paradigm that puts a prompt entry box front and center, allowing the user to simply type in what they need.

Agentic AI's potential for improving customer satisfaction and streamlining workflows is bolstering its appeal in customer ...

Saudi Arabia's PIF increased its 13F portfolio value slightly to $26.77B, focusing on 26 significant stakes. Check out the ...

Following our analysis of the options activities associated with Salesforce, we pivot to a closer look at the company's own performance. With a volume of 142,717, the price of CRM is down -2.07% at ...

We came across a bullish thesis on Salesforce, Inc. (CRM) on Twitter by TechFundies. In this article, we will summarize the ...

Phones aren't to blame for retailers' CX woes. Rather, it's a lack of telephony between the phone system and CRM, which, when ...

AI is not a replacement for the human-driven skills that power successful sales strategies but rather an enhancement.

AI agents will offer integrated capabilities that allow consumers to control multi-process functions unlike existing AI that ...

Here is a list and description of the AI apps that might be right for your company, and how your company can implement them.

The CRM also boasts additional features to streamline your sales and business processes, including internal communication tools like on-screen calls, the easy creation of a client knowledge base ...

If computer capabilities are accelerating at a speed no human can muster, service doesn’t need to be stagnant. Following the need for game-changing technology to manage customer interactions with ease ...