Good CRM tools and strategies enable call centers, contact centers, and customer support teams to be their most effective and ensure that all customer inquiries end with the best possible customer ...

Creatio unveiled a new CRM paradigm that puts a prompt entry box front and center, allowing the user to simply type in what they need.

Using various natural language processing techniques, AI agents can capture relevant data from emails, phone calls and meetings and put it into the CRM system. For example, after a sales outreach ...

One such tool is a CRM, which can help streamline customer relationship management (CRM) processes, generate and manage leads, boost existing client relationships and ultimately increase your ...