Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency.

In 2025, firms should strive to use CRM to capture the “big picture” of client interactions. 5. Integrate CRM with Other Key Systems Integration is essential for maximizing CRM’s value.

Architecture review boards are out of step To this day, I shiver when I hear leaders speak about their architecture review boards and the process of presenting to them.

Bhanu Devaguptapu: A Visionary in CRM Solutions and Technological Innovation With over 14 years of experience, Bhanu Devaguptapu stands out as a distinguished solution architect in the technology ...

With over 150,000 customers worldwide, Salesforce CRM has been a driving force in the digital transformation of businesses for over two decades. However, its dominance doesn't necessarily mean it ...

In an era where artificial intelligence (AI) is rapidly reshaping business landscapes, one area experiencing a profound transformation is Customer Relationship Management (CRM). At the forefront ...

With the GXP trim introduced for 2009, the G8 was powered by a 6.2 liter LS3 V8, also used in the Camaro and Corvette, and driven by a six-speed manual transmission.

CRM data can help support teams predict and address customer issues early, reducing frustration. For example, teams can analyze past purchases and topics to offer proactive and customized support.

Discover the top CRM features and functionalities essential for business success. Explore a curated list of key capabilities to consider when choosing the right CRM solution for your organization.

Throughout the CRM cycle, companies use various tools and technologies, such as CRM software, to manage customer interactions, track customer data and optimize their marketing and sales efforts.