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Positive feedback is more effective when it is Behavioral, Explicit, Strengths-based, and Timely (BEST). In our research on what makes work meaningful, one of the most powerful, but underused, ...

DEAR MISS MANNERS: I know this is going to sound nitpicky, but I get very slightly offended when I say “Thank you” to a server and they say “Of course.” ...

My children began to resist writing thank-you notes as they got older. Now I make sure they show gratitude before enjoying ...

All that said, it’s worth checking in with people to make sure that the initiatives you’re using are the right ones and having the effect you want. Not as a roundabout way of hearing “thank you,” but ...