Live Chat with Amazon customer service. For immediate assistance, use Amazon's Live Chat feature. Go to the Amazon Customer Service page using your web browser.

It's not super easy to find the customer service number on the Amazon.com website, and the online retailer prefers to drive people to its self-service help options online. But the company is now ...

So Williams contacted Amazon's customer support team through its live chat function, to ask Amazon to block an email address that appeared to be associated with his real address.

Chris Williams knows this feeling of frustration well, if his account of a recent encounter with Amazon chat support is legitimate. “That was perhaps the worst customer experience I have had ...