The Permanent Change of Station Joint Task Force launched a 24/7 call center today to help service members, Defense ...

Innovaccer, Palo Alto Networks, Samsung and others are using artificial intelligence to improve patient access, enhance ...

The Georgia Department of Human Services contracts with third-party vendor Conduent for EBT card support, including a call center.

It is important for health care providers “to understand how to protect their patients, including their physical and legal security as well as the privacy of their data,” said Leighton Ku, PhD.

But here's the real game-changer: This model enables you to sell without sales calls (if you want to). When you're running ...

The global call centre market is poised for significant growth in the coming decade. Estimated at USD 37,411.0 million in ...

For decades, people have traveled to this field near Post, Oregon because it supposedly denotes the geographical center of ...

Accessing mental health care can be challenging under the best of circumstances, but for Brevard County residents without insurance, the challenges are often multiplied. Whether it’s the cost of ...

Innovaccer Inc ., a leading healthcare AI company, today announced the launch of Comet TM, an AI powered Access Center solution that transforms the traditional call center into an intelligent, ...

Cloud-based call centers offer more than just VoIP. Explore key features, industry use cases and what sets top platforms ...

Calls promising fake deals seem too good to be true and are happening too often, but can you put a stop to them once and for all?

A class-action lawsuit filed this week alleges that immigrants detained at Florida’s “Alligator Alcatraz” facility are being denied legal access, effectively preventing them from challenging their ...