While Salesforce had the tools to drive subscriptions, upsell and market to the streaming customer, it lacked the infrastructure to run it, and that's when they decided to connect ... Images Eric ...

Salesforce and Amazon Web Services outlined new integrations that will give customers more private connection and data sharing options. For Salesforce, AWS is its preferred infrastructure provider ...

It also places the company in the position of competing directly with the likes of Salesforce ... Image Credits: AWS The company also announced the general availability of Amazon Connect ...

Image: TechRepublic New options include: The Amazon Bedrock AI service will be available within Salesforce’s Einstein Trust Layer. Salesforce Data Cloud will support data sharing across AWS ...

Sometimes that also goes the other way around, with third-party customers building AWS Connect into their contact center solutions. Salesforce, for example, is launching the ‘Salesforce Contact ...

Beyond simplifying data sharing, AWS is making it simpler to access its cloud technologies from inside Salesforce’s platforms. The companies plan to link the Amazon Connect contact center ...

Salesforce on Monday announced the general availability of Service Cloud Voice. The company is also expanding its partnership with AWS to offer customers pre-integrated Amazon Connect inside of ...

Salesforce already relies on AWS as its primary public cloud provider, and through this partnership, Salesforce has chosen Amazon Connect as its preferred contact center technology. As part of its ...

Salesforce-AWS direct-to-consumer streaming media service illustrating what each company brings to the solution. Image Credits: Salesforce / Getty Images Eric Iverson, director of product at ...

Image Credits: Salesforce / Getty Images Eric Iverson, director of product at Amazon Studios, says that as AWS and Salesforce talked about it, a combined solution made a lot of sense. "It actually ...