While a major chatbot benefit is that it’s interacting with website visitors 24/7, that doesn’t mean it’s simply a “set it ...

These findings arrive as media outlets report cases of ChatGPT users with mental illnesses developing dangerous delusions ...

ChatGPT by OpenAI and Grok 4 by xAI (Elon Musk’s AI company) are redefining the landscape of AI conversation, information ...

Using generative AI tools such as ChatGPT to help with networking may seem counterintuitive. Networking, first and foremost, is about interacting with humans — so much so that, while experimenting ...

AI-driven conversation intelligence is transforming how businesses interact with customers and unlocking new insights, boosting efficiency, and generating competitive advantages previously unavailable ...

A Comparative Study of AI-Powered Chatbot for Health Care. Journal of Computer and Communications, 13, 48-66. doi: 10.4236/jcc.2025.137003 . The need for this research arises from the increasing ...

Where are you on your gen AI journey? This guide by CNET's experts will point you in the right direction. Jon Skillings is an editorial director at CNET, where he's worked since 2000. A born browser ...

Most AI chatbots promise a better customer experience. But too often, they frustrate shoppers with rigid scripts, generic ...

AI chatbots have already become embedded into some people's lives, but how many really know how they work? Did you know, for ...

London-based startup Builder.ai reportedly hired 700 engineers to pose as, and do the work of, its AI chatbot Natasha. The company initially promised customers the ability to produce an app ...

Judge Anne Conway of the Middle District of Florida denied Character.ai the ability to present its fictional, artificial intelligence-based characters as entities capable of "speaking" like human ...

1. Type of Chatbot Rule-based Chatbots: These bots follow predefined logic or flowcharts. They're relatively easy and inexpensive to build and are suitable for answering straightforward, repetitive ...