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In a modern day aggressive commercial enterprise environment, Customer Relationship Management (CRM) software performs an ...
Learn how CRM is transforming brand performance and driving higher ROI in 2025 with data-driven decision-making and ...
Influencers often highlight the impact and potential of RevOps, painting an aspirational picture. But their advice can ...
We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...
Multiple former Qantas call centre managers who spoke to Crikey identified the company’s decade-long program to ship the ...
Over 100 exciting talks are free for the Bay Area tech community to attend SAN FRANCISCO, July 24, 2025 (GLOBE NEWSWIRE) -- Odoo, the leading provider of enterprise resource planning (ERP) and ...
Salesforce's Service Cloud unit is expected to generate $9.7B revenue in 2026, with 8.5% growth rate and potential for 12% in ...
AI’s rapid adoption has sparked a very human concern among many in the white-collar workforce: job displacement. But are these fears justified?
If APIs are like agentic AI’s nervous system, then absorptive behaviors—like curiosity, knowledge sharing, experimentation, ...
Cloud OSS BSS Market Rise in cloud adoption across various industry verticals and surge in 5G adoption drive the growth of the global cloud ...