Pretty soon, the Moon won’t just be shining in the night sky—it’ll be getting 4G! NASA and Nokia are teaming up to bring a mobile network to the lunar surface, making it easier for ...

The Advanced Lateral Flow Conference (ALFC), presented by DCN Dx, is the leading global event for lateral flow diagnostic developers, manufacturers, and those driving their commercial success.

Nokia’s Lunar Surface Communications System was supposed to be the first 4G network deployed on the moon and a test for future crewed missions. Things didn’t go to plan.

Telefonica SA (TEF) reports a robust 14% increase in free cash flow and outlines strategic priorities amid European market challenges.

Telenor ASA (TELNF) reports robust financial performance with NOK13.3 billion free cash flow and 6% EBITDA growth in the Nordics, despite macroeconomic headwinds in Bangladesh.

Thoughtful IVR call flow design helps callers help themselves. Learn how to set up an intuitive caller journey and spot potential chokepoints.

Most business phone systems and call center software offer tools to visualize and analyze call flow. Here’s how to improve it at every step of the journey, from greeting to resolution.

Call center management best practices and examples improve staff and customer experiences. Use these tips to optimize your approach.