The next generation of workstream collaboration platforms maximize performance and optimize flexibility for a mobile, transitional workforce.

Dialpad announced today the acquisition of WebRTC-based video conferencing provider Highfive, closing the curtain on the video/meetings pure-play era. While Highfive was rumored to be in play for ...

Avaya has outlined the terms of these agreements in the new plan of organization and revised disclosure statement it has filed with the bankruptcy court. Interestingly, Avaya's original plan for ...

When migrating a collaboration solution to the cloud, consider the network impact and how paths will change.

cloud_colorful_774.png The excellent article shared by UC experts Brent Kelly and Phil Edholm last week on No Jitter highlights the compelling case for communications suppliers to pursue monthly ...

Poly CEO Dave Shull shares his thoughts on the future of hybrid work during his thought leadership address at Enterprise Connect’s virtual event this week.

Implementing an emergency response and safety platform can be a mammoth undertaking. Here’s a framework for how to do it.

Legacy PBX systems complicate digital transformation efforts, but replacing them isn’t always a choice. Fortunately, there are ways to adapt legacy systems to meet the demands of today’s business ...

Ransomware attacks can spread through the organization irrespective of the attack vector. Critical files, data, and even infrastructure and applications can become inoperable. The growing usage of ...

By applying AI and advanced analytics beyond the walls of the contact center, service organizations can get smarter about customer interactions.

Fortunately, leading enterprise communications providers have mature cloud-based UC solutions that don’t discriminate based on location. In other words, their UC-as-a-service (UCaaS) solutions will ...

Today, the threat of a cyberattack is an unfortunate reality for most businesses that obtain sensitive consumer data. The 2019 Cost of a Data Breach Report done by the Ponemon Institute states that ...