How to talk to a real person on the phone at Social Security. Social Security offers 24-hour automated service, but to talk to a real person — to get a call back from an agent — you need to ...

To find a field office near you, use the SSA’s online locator tool — or call 1-800-772-1213 (TTY 1-800-325-0778) between 8 a.m. and 7 p.m. local time, Monday through Friday.

Scheduling an in-person appointment. To schedule an in-person appointment, individuals can call the SSA at 1-800-772-1213.Alternatively, they can contact their local SSA office directly.

The Social Security Administration (SSA) is implementing updates to its systems, which will affect how citizens interact with the agency. These changes focus on the appointment scheduling process ...