Retailers lost $218 billion to ecommerce returns in 2021, at a rate of 20.8% of goods sold, according to NRF, up from 18.15 last year.

This special feature covers the scope of ecommerce packaging waste and steps being taken by retailers, suppliers and governments to reduce it.

UPS Capital has introduced an AI-powered solution to combat of porch piracy by creating a score indicating the likelihood of package theft.

The FedEx 2024 GRI is decreasing to 5.9% in a rare move by the carrier. Here are some important takeaways for shippers to note and assess.

A USPS plan to insource all line hauling of mail and parcels between hubs and local delivery units will be completed by 2025.

New technology solutions and industry standards are both working to solve the growing problem of apparel returns, especially those ordered online.

Nike is shutting out nine of its retail partners as the company continues a major focus and shift toward DTC) sales, according to an analyst note.

Atlanta, Sept. 18, 2023 — Manhattan Associates Inc. today announced that Duluth Trading Company, a renowned casualwear, workwear and accessory retailer for men and women, has successfully implemented ...

So, what should retailers know when it comes to ecommerce purchasing behaviors and delivery today, and how can they address these issues to avoid home delivery failures tomorrow? Consumers Will Keep ...

Walmart announced plans to open up four new high-tech, automated fulfillment centers over the next three years, which when completed will enable it to reach 95% of the country in the Amazon Prime ...

Google recently sunset Universal Analytics in favor of GA4. Ben Hardt, a VP at X Agency, walks us through the changes and their impacts.

The firm has also ranked the top 7 firms across a variety of retail sectors in terms of their AI readiness and projected business impact. IHL president Greg Buzek breaks down the findings and ...