Why restaurant self-service kiosks can actually result in customers ordering less food "We found that most people do in fact feel pressured to order quickly when there's a queue behind them" ...

In the face of evolving customer expectations and rapid technological advances, restaurants are increasingly turning to touchscreen self-service kiosks as a vital tool for operational improvement.

McDonald’s is getting rid of self-served soda. The Chicago-based fast food chain plans to eliminate self-service soda machines at its U.S. restaurants by 2032, McDonald’s confirmed this week.

Self-service kiosks have found their way into restaurants, grocery stores, and even furniture retailers. This was already a trend, but it accelerated during the pandemic and has continued in the ...

Many restaurants in the U.S. say they plan to implement more technology this year, including voice recognition and self-service electronic kiosks. In a report released Wednesday by the National ...

Two out of every three of them prefer having a frictionless, self-service dining option. It’s easier and, in an era of an ongoing pandemic, it’s safer. Not only that, there is real, measurable ...

Shake Shack says it expects to have self-service ordering kiosks in all of its restaurants by the end of Q3. The chain said the kiosks, currently in nearly 250 restaurants, are the chain's most ...

Digital-commerce technology provider NCR Voyix Corp., formerly part of NCR Corp., has partnered with self-ordering software provider GRUBBRR to introduce a new ordering kiosk for restaurants. The ...

McDonald’s is getting rid of self-served soda. The Chicago-based fast food chain plans to eliminate self-service soda machines at its U.S. restaurants by 2032, McDonald's confirmed this week.

When restaurant customers order from a self-service kiosk while a line forms behind them, they feel rushed, prompting them to buy less and stick to familiar items instead of browsing for something ...

Two out of every three of them prefer having a frictionless, self-service option. It’s easier and, in an era of an ongoing pandemic, it’s safer. Not only that, there is real, measurable business value ...