Salesforce CEO Marc Benioff disputes predictions of AI-driven job losses, asserting that AI primarily enhances human ...

Benioff says AI agents do 30% to 50% of the work within Salesforce, but the tech isn't reliable enough to take humans out of the loop ...

Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through ...

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced $1.5 billion in new investment commitments from Salesforce and ServiceNow, with each company agreeing to invest ...

Fiction has been preparing us for an unseen, all knowing CEO for decades. Now technology could make it reality.