There are two types of workflow automations – Intelligent and RPA (Robotic Process Automation). The data that these two automation types process may be structured or unstructured.

AI and workflow automation allow companies to provide faster and more accurate customer service, such as assisted onboarding, to create a smoother overall user experience. Keen understanding and ...

Step 4: Publish and bring automation into your flow of work Now that you have your workflow, you need to make sure the right people know about it. Don’t forget to take it on a few test drives to ...

Workflow automation for non-billable tasks. Picture a high-volume transactional case review workflow, where documents get routed, approved, and signed without manual escalations or follow-ups.

Late yesterday, Apple closed a deal to acquire Workflow, an app for iOS power users that lets you string a series of repetitive actions together to make them easier and quicker to accomplish.