After being sent a new sort code and account number, one confused customer contacted Nationwide, asking: "I noticed at the weekend that my loyalty account isn't called a loyalty account any more ...

The clarification came after a customer reached out via social media, puzzled by the receipt of a new sort code and bank account number. They also queried: "I noticed at the weekend that my ...

Almost one million banking customers are being contacted to have their sort codes and account numbers changed asthe UK's biggest ... it's best to call your bank back using the phone number on your ...

They were confused as they had been sent a new sort code and bank account number. They also asked: "I noticed at the weekend that my loyalty account isn't called a loyalty account any more ...

Nationwide Building Society has provided an update on some important updates to certain savings accounts. The group provided the information after a customer was confused to receive some new ...

It includes your account number and sort code. IBAN numbers were originally developed in Europe to simplify transactions between Eurozone countries but are now used worldwide. Using an IBAN to y ...

When you enter the wrong sort code or account number online, your money can end up in the wrong account – and it's often difficult to get back (see our guide on what to do if you send money to the ...

BACS replied in an email: "A direct debit (DD) can be set up when the correct combination of sort code and account number is passed to your bank. Your bank then allow the DD to be set up if they ...

A customer reached out to the building society via social media, expressing confusion over receiving a new sort code and bank account number. They also queried: "I noticed at the weekend that my ...