Customer service teams often find themselves overwhelmed by the sheer volume of messages coming through WhatsApp Business ...

Businesses can now communicate with customers via WhatsApp voice calls, video calls and voice notes, plus more AI agents have ...

Meta has announced major upgrades to its WhatsApp Business platform at its annual Conversations event, which will enable ...

Meta has introduced new features for WhatsApp Business users, aiming to make business communication smarter and more ...

Additionally, the platform is rolling out voice calling and unified campaign management to better support businesses using ...

Meta has upgraded the WhatsApp Business platform with AI chat support, voice and video calling, and a centralised system.

Meta rolls out WhatsApp ads and Channel subscriptions as part of a strategy to make money from the app.

Meta has announced major enhancements to the WhatsApp Business Platform at its global Conversations event held in Miami on ...

A major highlight is the integration of marketing tools within Meta’s Ads Manager. Businesses can now create and manage ...

Meta is adding three ad features to WhatsApp. This represents the company’s most significant monetization push for the messaging platform, which has become a global communication standard across ...