When deciding between Salesforce implementation or Salesforce customization, several factors come into play. These considerations help organizations choose the approach that best suits their needs. 1.

But it’s not just AI-centric companies advancing the technology. Thursday, cloud-based sales software company Salesforce also announced a new AI system centered around what might be the next ...

This collaboration will strengthen support for citizens and Village Level Entrepreneurs (VLEs) in rural and semi-urban areas ...

Cloud software provider Salesforce has announced its own content management system, Salesforce CMS. Salesforce CMS allows users to create and manage content while delivering it to any digital platform ...

Salesforce executives present its Agentforce agentic AI technology as a ‘whole system’ approach not hung up on large language models. They say it is a ‘holy trinity’ of data, apps and agents.

Salesforce and Blue Shield of California have partnered to create an artificial intelligence-based system that should, they contend, make it easier for patients to get approval for care through ...

Salesforce is a cloud based CRM (Customer Relationship Management) system used by UAB to more effectively communicate and engage with prospective students, enrolled students, faculty, staff, alumni ...

• Key metrics and reporting: Establish key performance indicators (KPIs) for your Salesforce solutions and ensure your provider delivers regular reports on system performance and business impact. 6.