In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Salesforce isn't the only company to ramp up hiring in some areas and cut back in others, thanks to AI. IBM CEO Arvind Krishna told The Wall Street Journal earlier this month that IBM had used AI ...

The Salesforce CRM can be used to house all customer data and act as a single source of information for all departments. Salesforce’s Einstein AI tool is great for generating sales predictions ...

Salesforce believes it has a winner on its hands in Agentforce. Yet winning—in business or technical terms—will require close attention to the details.

Salesforce and Zoho have competitively priced entry-level subscription services. However, adding services creates a bigger price differential between the vendors. Salesforce Salesforce’s Starter Suite ...