There’s no doubt the future of customer relationship management (CRM) lies in the cloud. IDC predicted the value of new, on-premise installations would drop from 65% of the market in 2013 to 38% ...

As banking customers' expectations for digital experiences rise and fintech competition grows, the cloud has become essential ...

Shares of HubSpot Inc. HUBS have declined more than 20% in the past six months, following Alphabet Inc.’s GOOGL decision to ...

With a market cap of $256.6 billion, Salesforce, Inc. (CRM) is the global leader in on-demand Customer Relationship ...

General Manager, Cloud Services for NJVC. "The Department of Defense announced today the release of a cloud computing strategy that will move the department’s current network applications from a ...

AI is accelerating the evolution of customer relationship management (CRM), with agentic ... structured and unstructured data from Data Cloud, and uses existing tools such as Flows, Prompts ...

Salesforce provides customer relationship management (CRM) services through cloud computing. This allows businesses to manage customer data, automate workflows and streamline sales processes.

Key growth factors include are increasing need for customized customer experience ... leading to further CRM penetration. Cloud-based CRM offerings simplify scalability and economics, and ...