CHARLOTTE — Truist Bank said it has resolved an issue many new debit card users experienced Monday. Several people took to social media complaining about problems they were experiencing with ...

"As part of our transition to Truist, some clients—after activating their new Truist debit card—are experiencing a delay of up to a few hours before they are able to use it.

Truist Bank transitioned SunTrust customers to new debit cards during President’s Day weekend, causing delays and leading to complaints when cards declined.

CHARLOTTE, N.C. — Imagine going to a pharmacy to pick up and pay for regular medications, only to find out your debit card is declined. It's a situation that happens to many people. But then ...

CHARLOTTE, N.C. — Many Truist customers can’t use their credit cards right now. The bank issued new credit cards around Sept. 18, but they can’t be activated. In addition, some customers are ...

The latest message on Truist's website to customers encouraged them to activate their debit cards through online banking or the mobile app, at a Truist or non-Truist ATM, or during a purchase with ...

The latest message on Truist's website to customers encouraged them to activate their debit cards through online banking or the mobile app, at a Truist or non-Truist ATM, or during a purchase with ...