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Ram Trucks fires up a near-perfect brand apology ad - MSN
CEO Tim Kuniskis apologizes for discontinuing the Hemi V-8—with doughnuts, drifts, and a NASCAR lap. Last year, when Ram Trucks parent company Stellantis announced it would discontinue the ...
One of Kuniskis’s first lines in the ad is: “We own it. We got it wrong. And we’re fixing it.” It’s a simple, textbook brand apology, creatively combined with the kind of pep talk aimed ...
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