Help desk software uses multiple channels such as chat, email, calls, and online forms to register and solve customer issues.

HelpDesk's ticketing system is the main hub for managing customer inquiries and support requests. It allows for easy tracking, prioritizing, and resolving of customer issues. This ensures that no ...

Use this comprehensive list of best project management ticketing systems, covering features, pricing and more, to find your best fit. Skip to content TechRepublic ...

Trezor is alerting users about a phishing campaign that abuses its automated support system to send deceptive emails from its ...

Spanish telecommunications company Telefónica confirms an internal ticketing system was breached after stolen data was leaked on a hacking forum.

Rail fare dodger – or simply bamboozled by the train ticketing ‘system’? Train Talk: It’s a fine line between heavy-handed penalties and letting persistent offenders off the hook ...

But they didn’t have much luck getting support with their issue. Ok, no problem, I called the ISP to open a ticket. The representative told me that they would get back to me soon.

The movie subscription service on Wednesday announced a new virtual card that will support online ticketing, along with other updates that include access to premium movie formats like Imax screenings.

The Government of Guyana will introduce an automated speed ticketing system on Monday, April 7, 2025, as part of its Safe Road Intelligent System (SRIS) Project. A post today on President Irfaan ...

DevRev Support CRM is the first product-led support platform that connects customer conversations to back office work where work is happening in real-time — at the product parts level.

Okta Inc. today disclosed that hackers had stolen 134 of its customers’ data, and launched cyberattacks against five, following a breach of its technical support system.Nasdaq-listed Okta provid ...