Imagine this: your business comes to a standstill because of an unexpected IT issue or security breach. Employees are stuck, ...

and proper IT incident/crisis management setup for the cloud era so you can be ready when it happens to you. We also advise the customers in the RFP, POC, and vendor contract negotiation process ...

Each is rooted in strong incident management values ... and incidents especially so. A process is necessary but can’t (and shouldn’t try to) cover all possible situations.

This article aims to increase the awareness of the incident management process and its importance. This includes describing a commonly used approach to incident management and pitfalls to address in ...

Healthcare organizations that don’t have the right ... can connect with their incident management software to help detect threats and initiate the management process. Panic buttons are a quick ...

Because at the end of the day, failure isn’t going anywhere ... them to ship code and then be disconnected from the incident management process when things break. They need to be on the front ...