Listening to the voice of the process is essential in governance of a successful systems integration project. Use case diagrams and specifications help to document current and future state ...

Improving technology, including ERP systems ... aligns the project so it meets future objectives, rather than being obsolete when the future arrives. Balancing these three dimensions requires a ...

As enterprises advance their RPA footprint, there arises a need for robust cross-platform governance across systems and people, with a concrete operating model ... for the integration of bots ...