A software fiasco cost the Volkswagen CEO his job. While leaders don’t have to be coders, they should be keeping better tabs on what’s powering customer experience, this tech CEO says.

Usability and software performance metrics, such as document image capture and selfie retake rates, check speed and pass rates, provide insights into the overall user experience.

Network equipment maker Cisco Systems Inc. plans to introduce new financial metrics and overhaul its reporting segments to showcase the growth of its software business. San Jose, Calif.-based ...

Progress Software (PRGS) reported $177.52 million in revenue for the quarter ended November 2023, representing a year-over-year increase of 11.5%. EPS of $1.02 for the same period compares to $1. ...

For the quarter ended August 2023, Progress Software (PRGS) reported revenue of $175.78 million, up 14.9% over the same period last year. EPS came in at $1.08, compared to $1.00 in the year-ago ...