Electric utilities in 2025 are no longer exploring whether to digitize, but how to do so efficiently, securely, and at scale. For Strategy & Innovation Leaders, the task is not simply to adopt new ...

Innovate UtilityCX -- Today, Oracle announced new AI-powered call summarization and tagging capabilities in the Oracle Utilities Customer Platform, bringing intelligent automation to utility call ...

Public Utilities Commission is critical of Xcel Energy's handling of power outages, customer service 01:13. Xcel Energy customers are experiencing more power outages for a longer period, according ...

As shutoffs increased, the six utilities analyzed in the report also netted $10 billion in profits between January and September 2024, a more than 20 percent increase from the same period in 2023.

PHOENIX, April 01, 2025--Centuri Holdings, Inc. (NYSE: CTRI) ("Centuri" or the "Company"), a leading, North American utility infrastructure services company, today announced more than $360 million ...

“The scope of this audit focused on ways to provide value to NYSEG’s and RG&E’s customers, while also reviewing core utility operations. Department staff also identified certain audit ...

STATEWIDE —The New York State Public Service Commission has initiated a comprehensive audit of utility management compensation, Governor Kathy Hochul announced on Thursday, Feb. 13.This audit ...

HARRISBURG, PA — The Pennsylvania Public Utility Commission (PUC) has unanimously approved a Joint Petition of Settlement regarding Aqua Pennsylvania Inc.’s Lead Service Line Replacement (LSLR ...