Salesforce Inc. co-founder and Chief Executive Marc Benioff is articulating a bold vision for the next era of enterprise software. In an exclusive interview with theCUBE on April 25, Benioff outlined ...

With a completely redesigned Salesforce architecture built around Salesforce Customer 360 - including Salesforce Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud - the company now offers ...

Adopt and Scale: Once the value of Agentforce is realized, NTT DATA will build a product-oriented delivery model to support scaling and adoption of Agentforce. NTT DATA will also reuse its extensive ...

The new offering, called Government Cloud Premium, is hosted on Amazon Web Services’ Top Secret cloud. In a press release, Salesforce said the cloud environment was created with an application ...

Salesforce is also adding the ability to automate the management of assets remotely. Along with these capabilities, Salesforce is shipping an AI training model inside Service Cloud.

Salesforce Service Cloud is an excellent call center system, but it’s not right for every business. We identified the following limitations: Complexity: Many small businesses offering straightforward ...

Why Salesforce Service Cloud Is Best for Customization. Salesforce’s entry plan is competitively priced at $25 per user, per month. Although you get a strong set of features for that price, you ...

Salesforce Inc. said today it’s bringing artificial intelligence technology into the insurance industry vertical with a new platform called Financial Services Cloud for Insurance Brokerages, with to ...

Salesforce (NYSE: CRM) and ServiceNow (NYSE: NOW) both help large companies streamline operations with their cloud-based services. Salesforce is the world's largest provider of cloud-based ...