Salesforce plans a limited beta of Salesforce1 Service SOS, which takes Amazon's Mayday concept and makes it available to enterprises. Can companies get their operational act together to support it?

Salesforce’s game-changing launch of a Service Cloud tech support feature for mobile apps signals a new way for VARs to capitalize on providing assistance to their customers.

expand Rank: No. 21, Large companies CEO: Marc Benioff Company: Salesforce Rating: 92% approval Noah Berger / Bloomberg By Annie Gaus – Reporter, San Francisco Business Times Feb 3, 2016 ...