Agentforce represents the shift from generative AI to agentic AI. Updated with details on Agentforce for Revenue. The post Salesforce Agentforce: What you need to know appeared first on MarTech.

Salesforce’s Einstein GPT and Data Cloud are now available in beta in the Field Service app, giving field service workers access to artificial intelligence features such as real-time data ...

Salesforce launched a series of AI- and automation-powered updates to its sales, marketing, and field service tools during an event in April 2022. TechCrunch Desktop Logo TechCrunch Mobile Logo Latest ...

With real-time data, automation tools, and AI-driven insights for in-the-field workers, dispatchers, and service managers, Salesforce Field Service helps businesses across industries‌ — ‌from ...

Unified Knowledge is available in a free beta test for Salesforce customers with Service Cloud Unlimited Edition, Einstein 1 Service Edition or the Knowledge Add-On.

I am seeing a pattern. Last time I looked at how Oracle’s generative AI is integrating into a variety of front- and back-office work areas like supply chain, HR, and, of course, CRM. Today, I want to ...

Salesforce’s Field Service platform meets FedRAMP High, IRS 1075, and DoD Impact Level 4 & Level 5 compliance requirements, ensuring complete control over information leaving the application ...

Salesforce Brings Agentforce to the Field Service Sector. Salesforce has introduced Agentforce for Field Service, a digital labor platform that augments dispatchers and technicians with artificial ...

Discover how Salesforce Field Service, powered by Einstein AI, revolutionizes service delivery. Join our webinar to explore how predictive and generative AI enhance field productivity, streamline work ...

The Salesforce Field Service iOS widget will be available for iPhones in the summer of 2024. It provides a quick view of key account information in Salesforce Field Service. AWS partnership and ...

Choosing your first or next field service management (FSM) software can be daunting, especially as many of these systems require a huge investment in implementation time and cost. Two of the most ...

And according to Salesforce Snapshot Research, 70% of customers prefer on-site service over video. Both mobile worker and customer safety has always been top of mind in field service.