Leveraging the Salesforce Field Service optimization engine, Agentforce considers key data points — such as job duration, available parts, and traffic data — ‌to identify the best possible ...

Salesforce has announced plans to acquire data management company Informatica for $8 billion. The deal is aimed at ...

Salesforce Inc ... agents and a unified data architecture will transform software as a service, or SaaS, into what we’re calling “service as software” – a model where software-based ...

Customer relationship management (CRM) software provider Salesforce’s AI research ... The smaller versions of the model, in combination with the synthetic data generated via APIGen, performed ...

Available now, Salesforce ... in the field service industry.” That tech shift means, for example, that it is now plausible to imagine a field service engineer gathering situational data using ...

At its core, Genie is a new data integration model ... service, commerce, marketing, everything in our Customer 360 portfolio — now have access to an entirely new way of bringing data into ...

The partnership between the two tech giants focuses on the bidirectional integration of data, large language model (LLM ... integration of IBM watsonx with Salesforce will allow customers to ...