Singapore Airlines (SIA) is incorporating Salesforce’s Agentforce, Einstein in Service Cloud, and Data Cloud into its customer case management system, to deliver more consistent and personalised ...

The results are in. Forrester uncovered the Total Economic Impact TM of Salesforce Case Management solutions on public sector agencies. See how these organizations unleashed service efficiencies ...

Claim your 7-day free trial now. Salesforce, Inc. CRM disclosed a collaboration with Singapore Airlines (SIA) to enhance the customer case management system. As per the deal, SIA will implement ...

This collaboration will integrate Salesforce technologies, including Agentforce, Einstein in Service Cloud, and Data Cloud into Singapore Airlines' customer case management system, with an aim to ...