Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

Salesforce, Inc. CRM has had a rough six months. Its stock has lost 17.4%, while the broader Zacks Computer - Software ...

Salesforce's Service Cloud unit is expected to generate $9.7B revenue in 2026, with 8.5% growth rate and potential for 12% in ...

Salesforce agreed to buy Own Company, a data protection and data management business, for about $1.9 billion in cash, net of the value of the roughly 10% stake currently owned by Salesforce.

The results are in. Forrester uncovered the Total Economic ImpactTM of Salesforce Case Management solutions on public sector agencies. See how these organizations unleashed service efficiencies ...

Salesforce has acquired Own Company, a New Jersey-based provider of data management and protection solutions, for $1.9 billion in cash (after subtracting the value of shares Salesforce already owns).

Salesforce has had a rough time of late, and it's not getting easier as activist investor Elliott Management takes a multibillion stake.

The intent for switching to Salesforce was to consolidate multiple ticketing systems into one case management system.

Complainants can securely and directly upload their documents to their case, and receive an accurate status update, as the new portal is integrated into the department's working Salesforce case ...