Agentforce represents the shift from generative AI to agentic AI. Updated with details on Agentforce for Revenue. The post Salesforce Agentforce: What you need to know appeared first on MarTech.

Common Services Centres (CSC) partners with Salesforce to enhance service delivery in rural India through an AI-powered ...

Olympus Corporation of the Americas has selected Ivory Consulting’s SuperTRUMP for Salesforce to replace its existing Excel ...

Salesforce has added Own Co. capabilities in data resilience, archiving, security and privacy to its platform as customers explore AI, GenAI.

Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

As a Salesforce Platinum Consulting partner, Incapsulate fortifies Accenture’ s Salesforce capabilities, which focus on helping clients use data and AI-driven insights to transform how they ...

Salesforce Inc. today announced major updates to its Data Cloud, part of the company’s Einstein 1 Platform, which will allow companies to ingest unstructured data such as PDFs, emails, audio and so ...

When deciding between Salesforce implementation or Salesforce customization, several factors come into play. These considerations help organizations choose the approach that best suits their needs. 1.

Salesforce.com is moving beyond CRM and into e-commerce with the acquisition of cloud service provider Demandware. It will use the purchase to kick-start a new field of business, the Salesforce ...