Salesforce's option is essentially a white-label tech support feature, allowing the cloud giant's partners to craft their own unique solutions for their customers. [ Related: Top 10 Twitter Posts ...

Salesforce is tossing its hat into the AI ring.The company formally announced Einstein GPT today, which it says is the world's first generative AI customer relationship management (CRM) technology.

Joined by Salesforce execs and metal band Metallica, CEO Marc Benioff named a new COO, Keith Block, and a host of new tools. In an address laying out the company’s six-month plan, Salesforce CEO ...

Instagram introduced buy buttons this year. Pinterest quickly followed suit with Buyable Pins. Now Salesforce.com joins the party with a click-to-buy option in its Community Cloud, claiming it as ...

Salesforce has launched Salesforce1 Service SOS, a mobile support effort that mimics what Amazon has done with its Mayday button. The difference is that Salesforce's SOS service will allow any ...