Initiative will ensure that vital information reaches people in a simple, direct, and effective manner,' says central bank ...

The Reserve Bank of India (RBI) governor Sanjay Malhotra on Tuesday said that the central bank will strive to improve customer services, strengthen customer protection and push for wider financial ...

He said that a large number of customer grievances are getting escalated to the RBI Ombudsmen as they fail to be resolved satisfactorily by banks and NBFCs. Speaking at the Annual Conference of ...

Mumbai: The Reserve Bank of India (RBI) will push for wider financial inclusion and enhancing customer service and protection, governor Sanjay Malhotra said on Tuesday. “We shall strive to ...

Banks must fix their ways if today’s dismal levels of customer satisfaction are to improve. Reserve Bank of India (RBI) Governor Sanjay Malhotra does not seem to believe in slow starts.

Reserve Bank of India governor Sanjay Malhotra has said India’s banking system remains “safe and secure” and described ... though the RBI has said such isolated incidents should not ...

The new entity will be the second fintech SRO after the central bank recognised Fintech Association of Consumer Empowerment ... “The SRO guidelines by the RBI require setting up of a separate ...